广州市地方标准 DB4401/T149—2022 旅行社研学实践服务规范 SpecificationforserviceonstudytourismfortravelagencyDB4401 2022-04-01实施 2022-03-02发布 广州市市场监督管理局发布ICS03.080 CCSA12 DB4401/T149—2022 I目次 前言.......................................................................................................................................................Ⅲ 引言.......................................................................................................................................................Ⅳ 1范围..................................................................................................................................................1 2规范性引用文件................................................................................................................................1 3术语和定义.......................................................................................................................................1 4服务原则...........................................................................................................................................2 4.1教育性原则................................................................................................................................2 4.2实践性原则................................................................................................................................2 4.3安全性原则................................................................................................................................2 4.4公益性原则................................................................................................................................2 5服务机构...........................................................................................................................................2 5.1经营资质....................................................................................................................................2 5.2保险投保....................................................................................................................................3 5.3服务专业化................................................................................................................................3 5.4供应方管理与选用.....................................................................................................................3 6研学实践产品....................................................................................................................................4 6.1基本要求....................................................................................................................................4 6.2产品分类....................................................................................................................................5 6.3产品设计....................................................................................................................................5 6.4产品说明书................................................................................................................................5 6.5学生资料卡................................................................................................................................6 6.6研学行程日志本.........................................................................................................................6 7研学实践服务提供............................................................................................................................6 7.1招徕服务....................................................................................................................................6 7.2行前说明会服务.........................................................................................................................6 7.3集合出发时的服务.....................................................................................................................6 7.4餐饮服务....................................................................................................................................7 7.5住宿服务................................