ISO/IEC INTERNATIONAL STANDARD 33003 Secondedition 2015-03-01 Information technology Process assessment Requirements for process measurement frameworks Technologies de I'information Evaluation du processus - Exigences relatives au cadres de mesure du processus Reference number IS0/IEC 33003:2015(E) E( . International Organization for Standardization nstituteof Standardization5956617 @IS0/IEC 2015 ted without license from IHS IS0/IEC 33003:2015(E) COPYRIGHTPROTECTEDDOCUMENT @IS0/IEC2015 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISO copyright office Case postale 56:CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax +4122 749 09 47 E-mail [email protected] Web www.iso.org Published in Switzerland PrganizationforStandardization Iby IHS unde Not for Resale, 2015/6/2 06:52:32 networking permited without license from IHS IS0/IEC33003:2015(E) Contents Page Foreword ..iv Introduction. ..V 1 Scope 2 Normative references 3 Terms and definitions 4 Requirements for process measurement frameworks 4.1 Conceptualization .4 4.1.1 Reguirements ..4 4.1.2 Guidance.. .4 4.2 Construct definition... ..4 4.2.1 Requirements 4 4.2.2 Guidance. .5 4.3 Operationalization. .5 4.3.1 Requirements .5 4.3.2 Guidance. .5 4.4 Construct specification examination 5 4.4.1 Requirements 5 4.4.2 Guidance. .5 4.5 Rating process attributes .6 4.5.1 Requirements 6 4.5.2 Guidance. .. 6 4.6 Aggregation 7 4.6.1 Requirements .7 4.6.2 Guidance. .1 4.7 Sensitivity analysis .8 4.7.1 Requirements .8 4.7.2 Guidance .8 5 Requirements for the validation of process measurement frameworks .8 5.1 Requirements. .8 5.2 Guidance ..8 5.2.1 Reliability 5.2.2 Construct validity .9 5.2.3 Construct specification .9 6 Verifying conformity of process measurement frameworks Annex A (informative) A terminology map. ..11 Annex B (informative) Construct specification: Reflective or formative ..13 Annex C (informative) Some statistical validation methods. ..15 Annex D (informative) Methods for implementing the requirements for process measurementframeworks .18 Bibliography. .20 iii vided by IHS under lic ted withoutlicense from IHS Not for Resale, 2015/6/2 06:52:32