ISO/IEC/ INTERNATIONAL STANDARD IEEE 15289 Fourth edition 2019-07 Systems and software engineering Content of life-cycle information items (documentation) Ingénierie des systemes et du logiciel - Contenu des articles d'information du cycle de vie (documentation) IEC Tso Reference number IS0/IEC/IEEE 15289:2019(E) IEEE @IS0/IEC 2019 @IEEE2019 IS0/IEC/IEEE15289:2019(E) COPYRIGHTPROTECTED DOCUMENT @IS0/IEC2019 CIEEE2019 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting beloworIso'smemberbodyinthecountryoftherequester. ISO copyright office Institute of Electrical and Electronics Engineers, Inc CP 401 : Ch. de Blandonnet 8 3 Park Avenue, New York CH-1214 Vernier, Geneva NY 10016-5997, USA Tel. +41 22 749 01 11 Fax +4122749 0947 [email protected] [email protected] www.iso.org www.ieee.org Published in Switzerland @ IS0/IEC 2019 - All rights reserved i @ IEEE 2019 - All rights reserved IS0/IEC/IEEE15289:2019(E) Contents Page Foreword .vi Introduction. .vii 1 Scope. 2 Normative references .2 3 Terms, definitions and abbreviated terms 3.1 Terms and definitions. 2 3.2 Abbreviated terms 5 4 Applicability .5 4.1 Purpose. 5 4.2 Intended users of this document. 6 4.3 Applicability to work efforts 6 4.4 Applicability to information item audiences. 6 5 Conformance 7 5.1 Definition of conformance 7 5.2 Conformance situations 7 5.3 Type of conformance. 8 6 Life-cycle data and information items .8 6.1 Life-cycle data characteristics. 8 6.2 Records compared to information items (documents) 8 6.3 Management of life-cycle data (records) 9 6.4 Management of information items (documents) 9 6.4.1 General.. 9 6.4.2 Developing the information management plan 10 6.4.3 Managing and controlling information items 10 7 Generic types of information items .10 7.1 Use of generic types.. 10 7.2 Description - Generic content. 11 7.3 Plan Generic content 11 7.4 Policy- Generic content 13 7.5 Procedure Generic content. 13 7.6 Report Generic content .14 7.7 Request Generic content. 15 7.8 Specification - Generic content 16 8 Mapping of information items to the life cycle processes .17 8.1 The process model. 17 8.2 Mapping Considerations. 18 8.3 Mapping of information items to the system life cycle 18 8.4 Mapping of information items to the software life cycle 23 9 Records 30 9.1 General .30 9.2 Record- Generic content .31 9.3 Specific record contents. .31 10 Specific information item (document) contents 35 10.1 General .35 10.2 Acceptance plan .36 10.3 Acceptance report .36 10.4 Acquisition plan .36 10.5 Capacity plan. .37 10.6 Change request 37 10.7 Complaint procedure. .38 @ IS0/IEC 2019 - All rights reserved @ IEEE 2019 - All rights reserved iii IS0/IEC/IEEE15289:2019(E) 10.8 Concept of operations. 38 10.9 Configuration management plan 39 10.10 Configuration management procedure 39 10.11 Configuration status report 40 10.12 Contract 40 10.13 Customer satisfaction survey 41 10.14 Database design description 41 10.15 Design description. 42 10.16 Development plan 43 10.17 Evaluation report.. 43 10.18 Implementation procedure 44 10.19 Improvement plan. 44 10.20 Incident management procedure 45 10.21 Incident report. 45 10.22 Information management plan 46 10.23 Information management procedure 46 10.24 Information security plan. 47 10.25 Installation report. 47 10.26 Integration and test report. 48 10.27 Integration plan 48 10.28 Interface description 48 10.29 Life-cycle policy 49 10.30 Life-cycle procedure 49 10.31 Maintenance plan. 49 10.32 Maintenance procedure 50 10.33 Measurement procedure 50 10.34 Monitoring and control report 50 10.35 Operational concept. 50 10.36 Problem management procedure 51 10.37 Problem report. 51 10.38 Process description. 52 10.39 Process improvement report 52 10.40 Product need assessment. 53 10.41 Progress report. 53 10.4